Recurring House Cleaning in Metro Vancouver

Q: How does recurring house cleaning across Metro Vancouver work? A: OnePro provides structured weekly, biweekly, and monthly residential cleaning for condos, townhouses, and detached houses across the region. To get started, message our team on WhatsApp with your postal code, home layout (approximate square footage, bedrooms, and bathrooms), and preferred schedule. We will evaluate our local route availability, confirm your cleaning priorities, and give you an upfront price estimate before scheduling your first appointment. Q: How much does recurring home cleaning cost? A: Your initial onboarding visit is $55 per hour per cleaner, starting at $165 + GST. Ongoing weekly, biweekly, and monthly maintenance visits are billed at $50 per hour per cleaner, starting at $150 + GST. Each visit is subject to a three-person-hour minimum. Your total price is based directly on the actual labour hours agreed upon for your home’s size and condition. Q: What does a "three-person-hour" minimum mean? A: "Person-hours" refers to total cumulative labour time. For instance, one cleaner working for three hours equals three person-hours. If we dispatch a two-person crew for 1.5 hours, that also equals three person-hours. We confirm crew size, estimated duration, and the total expected cost with you before confirming your booking. Q: Do I need a deep clean before starting recurring cleaning services? A: Not in every case. We assess your home’s current condition during the initial consultation. If there is significant soap scum, heavy kitchen grease, or extensive dust buildup, we may recommend a standalone deep clean first. This resets your living space to a baseline that allows our regular maintenance visits to be far more efficient and cost-effective. Q: Why does the first cleaning visit cost slightly more? A: The initial visit allows our cleaners to tackle accumulated grime, learn your home’s unique surfaces, and establish an efficient routine for future maintenance. Billed at $55 per hour per cleaner, this visit may also take slightly longer than subsequent appointments. Once a solid baseline is set, all future scheduled visits transition to the lower ongoing rate of $50 per hour per cleaner. Q: What is included in a regular maintenance cleaning visit? A: Standard maintenance focuses on high-touch and visible living areas: Kitchen: Exterior wipe-downs of all major appliances, stovetop degreasing, sink scrubbing and sanitization, and countertop wiping. Bathrooms: Disinfection of toilets, sinks, vanities, mirrors, tubs, and shower enclosures. Living Areas & Bedrooms: Accessible dusting of horizontal surfaces, tidying make-up of beds (upon request), and clearing visible debris. Flooring: Vacuuming carpets/rugs and mopping hard floor surfaces throughout the home. Note: In-depth tasks such as interior oven/fridge cleaning, carpet shampooing, laundry, decluttering, and wall washing are outside standard maintenance and can be scheduled separately upon request. Q: Are your cleaners directly employed, bonded, and insured? A: Yes. We never subcontract your home care to third-party gig workers. Every clean is performed by OnePro’s vetted, in-house cleaning specialists. For your peace of mind, OnePro Cleaning carries comprehensive WorkSafeBC coverage and $5 million in commercial general liability insurance. Q: Do you supply your own cleaning products and equipment? A: Yes. Our teams arrive fully equipped with professional cleaning solutions, freshly laundered microfiber cloths, and commercial-grade vacuums. If you have specific surface care guidelines (such as unsealed natural stone), personal product preferences, or chemical sensitivities, let us know beforehand so we can adapt our kit accordingly. Q: Will I have the same cleaner for every scheduled visit? A: We strive to keep cleaner assignments as consistent as possible so your cleaner becomes familiar with your home’s layout and priorities. While illness, vacation schedules, and route logistics mean we cannot guarantee the exact same individual every time, every crew member follows the same standardized OnePro checklist and service notes. Q: Am I locked into a long-term service contract? A: No. Our recurring cleaning arrangements are completely flexible with no locked-in contracts. You can pause, adjust frequency, or cancel your routine service at any time. We simply ask for advance notice according to our cancellation policy for already-scheduled appointments. Q: Should I book weekly, biweekly, or monthly cleaning? A: Weekly: Best for busy households, families with young children or active pets, and individuals who want their home in pristine condition without lifting a finger. Biweekly: Our most popular option. Perfect balance of regular kitchen/bath maintenance and floor upkeep to prevent buildup. Monthly: Ideal for lower-traffic homes or self-sufficient homeowners who handle daily upkeep but want a reliable monthly scrub to stay ahead of deep grime. Q: Do I need to be present while the cleaners are working? A: It is entirely your choice. Many clients greet the team at the door, while others provide key lockbox codes, front desk concierge authorization, or smart lock credentials. If you are away, we simply ask that you share clear entry and parking instructions and ensure surfaces and floors are free of excess personal clutter so our team can maximize cleaning time. Q: Can I prioritize specific rooms or custom tasks? A: Absolutely. Prior to each appointment, you can instruct us on where to focus—such as prioritizing the kitchen and primary bathrooms over unused guest bedrooms. If your prioritized task list exceeds the booked timeframe, our team will contact you for authorization before extending the hours. Q: What areas do you serve across Metro Vancouver? A: We arrange recurring house cleaning across Metro Vancouver, including Vancouver (Downtown, Kitsilano, East Van, Kerrisdale), Burnaby, Richmond, Surrey, Coquitlam, New Westminster, and North Vancouver. Coverage depends on current team routes and availability—message us with your postal code on WhatsApp to check open slots in your neighbourhood. Q: How do I book a recurring cleaning service? A: Recurring appointments are coordinated directly via WhatsApp. This allows us to quickly review your home's layout, pair your preferred schedule with the nearest available route, and confirm all rates and details upfront with zero surprises. Q: What if I only need a single one-time appointment? A: If you need a comprehensive reset, seasonal refresh, or move-out turnover rather than ongoing maintenance, please visit our Deep Cleaning service page. Recurring rates apply exclusively to regular, ongoing service schedules.